5MP Tuya E27 Bulb Camera Outdoor External Wifi IP PTZ Smart Life 256G Night Vision Home Security Protection Video Surveillance

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Product Details

Following description will help you know more about our product

Reliable & Credible Warranty Service

Each product has a unique SN number on the product label. If you have any question of after-service. Please contact our customer service team and provide this SN number. We will support you accurately. (Kindly note: please don’t confuse our products with other stores’)

1. Real 4MP / 5MP super clear lens displays a crystal clear smooth live video, you can keep an eye on your home anytime anywhere.

2. 355° rotation view, 4X zoom, cover every corner, no blind area

85° lens angle + 270° horizontal rotation, 90 ° Vertical rotation, 4X digital zoom. Remotely control in your app. See anywhere of your house as you wish.

Friendly APP interfaces offer you very pleasant and easy operation.

Support multi-users and multi-devices view on PC/Cellphone simultaneously.

Supports standard Onvif protocol. It not only can be viewed from smart phone and internet browser, but also can be connected to the Onvif supported NVR system.

You can add a channel with this camera to your existing security system. (Kinldly note: a few NVR systems were inbeded with manufacturer’s private protocol. This camera may not support or may not fully support with those NVRs.)

3. Smart Night Vision makes a colorful video at night.

This camera has three kinds of night vision modes. You can freely switch and control it in your cellphone app.

4. Smart AI Human Auto tracing

Once it detects someone, camera will automatically follow the moving object and record it.

5. AI Human Body Motion detection, alarm function will alert and it will send you an alarm message to your cellphone and your email.

You can go to the setting to choose the ” human Body filtering” to avoid the motion detection by other misleading notification.

6. Clear two way talk remotely no matter where you are.

7. Easy installation, just screw it like a bulb, no need break wall and no more screws.

8. Waterproof & Weatherproof,Protest the bad weather

9. One device, shared With all family. Support IOS, Android , cellphone and PC webpage view. You can add many cameras in 1 account.

10. Equipped with high performance WIFI module and antenna

Support 2.4GHz WIFI.

11. Support max 128G Micro SD card & Cloud storage, view the playback anytime and anywhere.

12. Use AES 128-bit Encryption, Your Privacy Comes First

13. What is package included?

14. Ready Stock, ship fast. Some countries reach in 10days.

15.FAQ

Q: How long is the warranty?
A: All goods have been checked before dispatch. Warranty for 1 years, lifetime technical service.

Q: After-sales services ?
A: 1.All goods will be inspected and tested before shipment.
2.Customer’s satisfactory is most important to us. If you have any problem or questions regarding our transaction, please contact our service team freely.

Q:What’s the camera’s APP?
A:This camera use TuyaSmart or SmartLife APP. You can download it in APP Store, it can used in IOS& Andiod.

Q: What’s the weight of the camera?
A: it’s 0.39kg

Kind notes before using:

1. Please insert SD card before power on the camera

2. Please make sure SD card are Class10 or above. Suggest to buy from us when place order.

3. Camera connector is standard E27 with 28mm length, if your socket whole is deeper than this, please don’t attempt to drill in, please consult us for solution.

4. We promise every product was double checked working good before shipment, if you can’t connect the camera, please contact us. We will guide you to set up.

Recommend to use Class10 U3 High Speed SD for Smart Camera

Thank you for selecting our smart camera, enjoy it!

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Shipping & Returns

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Accesstechtronics (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://accesstechtronics.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Why Buy From Us

A few reasons why buy from us:

SAFE SHOPPING

We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.

FREE SHIPPING

Enjoy flexible international shipping services that currently operate in over 200 countries across the world.

FREE RETURNS

It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.

NEW ARRIVALS

Brand new products are available on a regular basis.

PRICE PROMISE

We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.

EXCELLENT CUSTOMER SERVICE

Knowledgeable and professional support team is always happy to help you.

EASY TRACKING

Check your order status online. As easy as that!

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